Bill through WhatsApp


Bill through SMS


Bill print with Bluetooth Printer


Schedule collection date


SMS due reminder


Customer complaint registration and followups

Application Insights

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Cablelinks is designed to empower Cable TV operators and broadband service providers to manage operations more professionally and efficiently. Cablelinks serve as CRM application for cable operators through which operators can manage customers, billing collection, trace set top box assigned to subscribers, package details, manage customer service complaints and requests, perform cable tv customer transfer between areas, deliver SMS alert and notifications.

Cablelinks uses mobile application to perform door step billing at customer site and a web application for manager to monitor billing trend on the fly from office. Reports generated by Cablelinks help cable TV operators in improving monthly collection by 30 to 180 %, trouble ticketing and improving customer experiences.


Features and Advantages

Cablelinks billing system sync data with cloud server which enables managers with real time monitoring of collection agents. This will help the operator to reduce misuses and malpractices. Cablelinks application empower managers with tracking of collection agents through GPS mechanism and hence managers get involved in real time accounts.

Application has many unique features, one of the feature is loyalty program and reward points to subscribers according to their payment. This feature automatically finds your loyal customers and rewarded with points as they pay bills. Cablelinks allow your subscribers to transfer their connection from one location to another location very easily. Cablelinks solutions is equipped with a bluetooth printing of bills at customer location.



    1
    Improved Subscriber Management

    Subscribers under various locations can be easily managed through Cablelinks application. Customer list will be added by the manager/administrator through a web application and assign customers to collection agent under given area.

    Manager can make out the agent corresponding to each customer and real time payment tracking cum billing collection status can be monitored easily.

    2
    Billing Anywhere


    Customer billing/payment collection can be done anywhere through the mobile application equipped with Cablelinks. Collection agent will carry the mobile application to customer door step and bill customer directly.Billing details will be synced with central server which helps manager to view live billing and position of collection agent on the fly. Cablelinks introduce professional billing collection methodology among cable networks.

    3
    Subscriber Re-location


    Subscriber re-location is a common scenario in cities, urban and suburban areas. Cablelinks subscriber management software helps Cable operator and broadband internet providers in performing hassle free transfer of customers among service area.

    Transferred customer's billing history, package details, reward point settings etc would be maintained as is in old area.

    4
    Package Calculation


    Automatic package calculation is an essential part of any Cable TV operator billing collection application and Cablelinks will under take package calculation monthly basis. Based on package amount, total amount (Advance/due) will be computed by the system along with next payment date. Collection agent and administrator will have better tracking of outstanding amount from each subscriber.

    6
    Complaint Ticketing


    Subscriber complaint management system is a vital part of service providers and Cablelinks enable operator to track customer complaints through the system. Cablelinks has facility to work as cable tv complaint management (or broadband complaint management) system. Complaints raised by customer can be registered in the system, change the status, can add comments and close the ticket.








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About us

Cablelinks is designed to empower Cable TV operators and broadband service providers to manage operations more professionally and efficiently. Cablelinks serve as CRM application for cable operators through which operators can manage customers, billing collection, trace set top box assigned to subscribers, package details, manage customer service complaints and requests, perform cable tv customer transfer between areas, deliver SMS alert and notifications.

Cablelinks subscriber management software helps Cable operator and broadband internet providers in performing hassle free transfer of customers among service area.Cablelinks can generate SMS alerts on billing as well as updation in reward points. Subscriber will get SMS in registered mobile number when collection agent of Local Cable Operator (LCO) performs billing. LCO has option to choose SMS package of interest.Complaints raised by customer can be registered in the system, change the status, can add comments and close the ticket. Standard issues relating to cable network complaints are available in the system and manager can choose root cause of issue while closing a ticket.





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Privacy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. We do not have access to any of your personal financial information, all fees are processed securely via Razorpay. We do not share your email, name or purchase type with anyone at all.

Terms and Conditions

Last updated: October 23, 2020

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Country refers to: Kerala, India

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cablelinks, 1st Floor, Nambiaparambil Bldg, Vazhakulam, Ernakulam Dist.

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Service refers to the Website.

  • Terms and Conditions

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to Cablelinks, accessible from https://cablelinks.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Return and Refund

At Cablelinks, Payments are processed up on your request on our website link. Once received licenses, refunds are normally not provided. But If you are not 100% satisfied with your purchase, within 30 days from the purchase date, we will fully refund the cost of your order.

Contact us: cablelinks@aucupa.com



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Our Address

Cablelinks

1st Floor, Nambiaparambil Bldg
Vazhakulam, Ernakulam
Phone  :  (+91) 830 483 8551
Email   :  cablelinks@aucupa.com
Url        :  "www.cablelinks.in"

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Sales & Support

Phone         :  (+91) 830 483 8551
Whatsapp  :  (+91) 807 509 8713
Email          : cablelinks@aucupa.com
Url               :  "www.cablelinks.in"

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